They represent typical elements considered necessary to successfully perform the job. The specific statements in this profile are not intended to be all-inclusive. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Work is typically performed in an office environment. Properly utilizes and maintains patient recall and reschedule lists. Must maintain high regard for confidentiality.Īccurately performs medical record maintenance and releases.Īssists with referrals and pre-certifications, at the time of encounter. Performs cash posting following department guidelines.Ībides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints. Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.Įnsures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.Ĭommunicates financial obligations to patients and collects fees at time of service as appropriate.Ĭommunicates the purpose of and completes all necessary regulatory forms with patient.Ĭompletes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.
Reads and interprets insurance responses. Responsible for checking patients in for appointments and accurately verifying demographics.Īssures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. Coordinates and performs front line office activities in an effective and efficient manner for the department. Responsible for front line support to the department.
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